New provider profiles are currently free. No payment information, discount code, or paid subscription is required for free enrollment. Free enrollment does not authorize future charges or automatically become a paid subscription. If paid options are introduced, we will disclose the price and terms and ask you to choose whether to enroll. Verification and approval requirements still apply.
The paid membership provisions below are retained for separately authorized paid memberships. They do not apply to free enrollment. Existing paid subscriptions must be canceled separately to prevent any scheduled renewal; contact billing@preschoolportal.com for help.
1. Annual Membership
The standard annual price of $99 is on hold for new provider enrollment. If paid enrollment resumes, the applicable price, billing period, and features will be disclosed before you choose a paid membership.
2. Automatic Renewal
Unless expressly stated otherwise, annual memberships automatically renew at the disclosed renewal price unless canceled before the renewal date. By enrolling, the member authorizes the applicable payment provider to charge the selected method. We will provide an electronic reminder approximately 30 to 60 days before annual renewal when reasonably possible or required by law.
3. Promotional Pricing
Unless an offer states otherwise, a promotion applies only to the initial term and renews at the regular disclosed price. Promotions have no cash value and cannot be transferred, combined, duplicated, or applied retroactively.
4. Payment Processing
Wix or its payment providers process payments. Preschool Portal does not directly receive or store full card numbers. Members must keep billing information current.
5. Cancellation
Cancel before renewal through any available self-service feature or by emailing billing@preschoolportal.com from the membership email address. Cancellation prevents the next renewal; access generally continues through the current paid term. Keep the cancellation confirmation. Subscription cancellation does not automatically delete an account or personal information.
6. Refunds
Charges are nonrefundable except for a duplicate charge, confirmed billing error, when required by law, or when Preschool Portal expressly agrees otherwise in writing. Failure to use a membership, update a profile, complete verification, or cancel before renewal does not ordinarily create a right to a refund.
7. Failed Payments
If a payment fails, we or the payment provider may retry it, request updated information, restrict features, or suspend or end the membership. The member remains responsible for properly authorized amounts due.
8. Future Changes
We may change pricing or features for future terms. A change does not alter the current paid term. When appropriate, notice will be provided before renewal so the member may cancel before the new price takes effect.
9. Suspension or Termination
We may suspend or terminate membership for fraud, unauthorized management, nonpayment, policy violations, unlawful conduct, or material risks. Termination for a violation does not ordinarily entitle the member to a refund.
10. Billing Questions
For billing, renewal, cancellation, refund, or payment questions, email billing@preschoolportal.com.